Send an email to hello@marstrandpropeties.com and include your complete contact information, the services you offer and the areas you cover. Include your price list, if you have one available.
We request that vendors accept or decline standard work and schedule most standard work orders within 24 hours, and complete work within 5 business days of receiving a work order request. For emergency work orders, we ask that vendors complete work ASAP. We expect all vendors to be courteous, prompt, professional and act as stewards of their business as well as Marstrand’s.
Here’s a list of our requirements:
The Vendor Portal (managed by appfolio) is a system that allows Marstrand and its valued Vendors to work together in an efficient and transparent way. All work orders we send are tracked via the Vendor Portal. Once Marstrand sends a work order, vendors are then able to schedule service, communicate with Marstrand and tenants, provide proof of service, and submit invoices all in one place.
When you are assigned new work from Marstrand Property Management you will receive an email giving you access to the details of the job. Note: You will not be able to access the Vendor Portal until Marstrand sends you a work order link. Click the button in the email and your account will be created and you will be automatically signed in. For a full set of instructions for the Vendor Portal can be found here.
Vendor Portal offers three ways of signing in to your account.
Once you have a Vendor Portal account, newly assigned work from Marstrand Property Management will automatically appear in your Vendor Portal. You will also receive an email notification. It’s important that you accept or decline any work orders that are sent to you within 24 hours.
Yes, you can send messages directly via the Vendor Portal.
All invoices are required to be submitted within the Vendor Portal or there will be delays with payment.
Please reach out to us at hello@marstrandproperties.com or via telephone at (805) 500-7575.
